Walmart’s Digital Growth Strategy Leverages AI and Automation
Walmart's U.S. digital sales have surged by over 20% for seven consecutive quarters, driven by e-commerce automation and AI-powered customer engagement. The retail giant now processes nearly half of its fulfillment center materials via automation, reducing operational costs by 30%.
In Chile, WhatsApp prompts for restocking orders account for 20% of local e-commerce sales—a testament to Walmart's evolving digital playbook. International markets show even stronger digital penetration, with e-commerce representing 30% of global sales and 50% in China.